Refund Policy

Hassle-Free 7-Day Return Policy

At SMS Engineering, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a 7-day return policy for unused and non-faulty products in their original condition.

How It Works:

  • Eligibility: Items must be unused, undamaged, and in original packaging (with tags/labels intact).
  • Timeframe: Return requests must be made within 7 days of delivery.
  • Process: Contact our support team to initiate your return. Once approved, we’ll guide you through the next steps.
  • Refund: Upon receipt and inspection, we’ll process your refund to the original payment method.
Note: Return shipping costs (if applicable) are the customer’s responsibility unless the item arrived damaged or defective.
Questions? Our team is happy to help—reach out to us anytime!